I can't say enough about my3 janomes... i quilt (on a grace frame with the 1600, not the top of the line... and when using the right thread and right tention... it's the best.... i have 3 other janomes and bought my daughter one... so perhaps your dealer is not being straight forward with you... there are "lemons" in all brands... if he can't fix your problem,,, then he should be honest about it... trade in for one that you can see work... also go to "janome forums" at there main site... lots of help there....good luck
bottom line is.. DON"T BUY any machine without a supportive dealer, that you get good vibes from and has a good reputation...i can't imagine buying anything over he internet, or by mail.... my heart goes out to people living so far away from any dealers..
Originally Posted by k3n
I deleted my earlier post but I just have to say that while I'm sorry some of you have issues, I have a 6600 on which I FMQ both with the supplied red dot case and hopping FMQ foot and the blue dot case and adjustable foot with NEVER a problem!!! I use my machine up to 8 hours a day and it has never let me down. So I am guessing that you few are unfortunate enough to have been supplied with faulty machines OR it is operator error or you are using sub standard supplies. I am a bit fed up with reading that this is an inherent Janome fault, I and many others use their machines with no problems at all.
:cry: