Originally Posted by teri295
I feel so fortunate that I found this thread! I just took my 6600 in to the dealer about this exact problem! Janome needs to address this issue I think.
Too right they do! They've known about it for years - I've had my 4800 for 6 or 7 years - yet even the newer models sometimes have the same problem. They really shouldn't be selling their machines as being suitable for quilting if they're not. I don't think that having to have the tension on 9 and being very restricted in the threads I can use (Janome UK told me to use embroidery thread) is good enough on a "quilter's edition" machine. And then to sell a special bobbin case that just sends the problem to the opposite extreme... :thumbdown: