Originally Posted by MzMcKee
If they keep saying it's something you're doing.. ask them waht that is so you can not do it again.. and if they say we don't know, than it's the computer not you. Just a thought.
My thoughts exactly. If they claim it's your fault they MUST have a reason that it's your falut!
Are you taking it back to the same place you had purchased it for repair work?
Look up lemon laws in your state, see if they apply to computers, and even if they don't you can still make a stink about to the retailer that sold it to you.