I had this happen. I wrote to the better Business Bureau and they stepped in. They talked to the computer shop owner and I got a chance to rebut what he said. The computer shop replaced the computer with a brand new one. In the first 6 months I had the computer, I had it at home for about 5 weeks. This was all in the computer shops records and I had written down every issue the computer had and the dates it was in the shop. Stand up for yourself. Sometimes, you get satisfaction.
Originally Posted by BARES
I bought my new computer in Aug 2010. I had it for 6 months and it went BSOD. (Blue screen) Took it to the Geeks and they "fixed it". Cost $300. A month later it happened again. Took it back. 2 weeks later it was back in the shop for the same thing. For a third time I had to take it back for the same thing. They kept saying it was my fault. They reformatted it on the third try. Had to re-install all the software from scratch. Well I have had it back for FIVE days now and it is still happening. THIS WILL BE THE FOURTH TIME I WILL BE TAKING IT IN FOR THE SAME THING!!!! Has anything like this happened to you or do you have any SUGGESTIONS? Anything will be appreciated.