Originally Posted by bj
Do you have a warranty on it? Is there a "lemon law" for computers? My husband's is starting to act pretty cranky, but his is getting pretty old. They may be saying it's your fault so they won't have to replace it.
yes check the lemon law. I would go back and raise heck. speak to a manager and if you dont get help/replacement ask for His/Her boss. then the computer company too. HP is not a great choice IMO. Sony has never given me a problem. had it 5 yrs. yes it could be updated but it does everything I need it to. my HP died 2x before the warrenty was up. Best Buy replaced it. THAT one lasted just over 2 yr. GOOD LUCK