i have one of those too and it was a piece of junk although my mil has one and hers works ok although it is louder than a train lol. i had it worked on twice and gave up i recently bought a brother sq 9000 and it is great i cant believe i didnt do it earlier !!! i bought it at hancocks and they were closing in our area and it was just too far and too much trouble to return it and some of the stitches work and some dont my mil is more experienced and better at fighting with it so i left it to be used by others st the quilt house. i have my new one and my old faithful kenmore for a spare. thats really all i need.
carla