I have had my Rose for at least 10 years. The only problem I have had is the buttons stopped working. Only certain ones wouldn't work. That's quite annoying when your are trying to embroider a label and half the letters won't work. It needed a new mother board, $150. I really didn't think that was a bad repair price. I take her every year to the "spa" while we are on vacation. That way I don't miss her so much. He goes over her and she comes home like new, until last year when she went twice in one year. I plan on keeping her a long time.