View Single Post
Old 05-08-2011, 07:51 AM
  #15  
ptquilts
Super Member
 
ptquilts's Avatar
 
Join Date: Jun 2010
Location: Vermont
Posts: 7,142
Default

Originally Posted by DogHouseMom
We just bought a cordless electric yesterday to end the years long battle we've had with the gas powered. The good news is that the one we bought takes the same batteries as the cordless drill he uses all the time. The bonus is, I can start this one - I never could start the gas powered one.
who makes this one - is it Ryobi? I have been looking for a cordless one.

I had a B&D electric corded one that quit working literally weeks after the two year warranty expired. Here is a copy of the letter I sent to the company.


Dear Mr. Archibald,

Boy, do I feel lucky! My Black and Decker string trimmer model ST4500 lasted one whole month beyond its warranty period of two years! I was happily trimming away when it just quit. No smoke, no strange odors, no weird noises. Just stopped. I did manage to get a few extra revolutions out of it by banging the head on the ground (the trimmer, not mine) which leads me to believe there is a loose connection somewhere. I'm sure if I took it to a repair shop and paid, say, twice as much as it originally cost, I could get it fixed or be told it is not worth fixing.
Fortunately I had a spare - a B&D Groomer Edger 600 that I believe to be about 18-20 years old and it still works. It is heavier than the new one, which is a problem for me because I have bad wrists (carpal tunnel), but I did get the yard finished.
Now, one of these fine B&D products was made in the US and one was made in Mexico. Do I have to say which is which?
So, depending on what kind of a company you are running there, perhaps you will send me a new trimmer, or send me the $20 I paid for it, or just congratulate your wonderful workforce on producing a product that lasts just the right amount of time to maximize profits.


They sent me a new trimmer.
ptquilts is offline