I must have been lucky as I never had trouble with my Rowenta. But I recently bought myself a Reliable. At first I wasn't sure I liked it as it was so different - much heavier and doesn't have a 'shot of steam' like I was used to. But now I do really like it - there is a steam on/off button and the weight helps do some of the work.
I'll have to check out the article next time I'm in the library.....