Originally Posted by AFQSinc
he personal shopping, though, is helpful because there are many American sites that will not accept a non-US based credit card. I can't tell you how many packages I have accepted and then shipped myself to my SIL from Target and Gap.
For us, we do accept non-US based credit cards, but then we have a rule where we will only ship directly to the customer, in whatever country they are. We did (three times now) have a customer who wanted us to ship to a freight consolidator, and we had these customers sign a release form that exempts us from any liability once the order is delivered to the freight consolidator. The last thing we want is for the order to get lost or damaged between the consolidator and the end customer, and then have that customer come back at us with a chargeback.
We have this very handy feature on our credit card gateway, that sends us a message if the IP address (which indicates the geographic location of where the order was placed) does not agree with the shipping address. So we should be protected from the situation where someone is ordering from Nigeria, using a stolen credit card, and asking us to ship to someone in the US who will (foolishly!) then ship the goods overseas.