I bought the setup from the guy who works for the TinLizzie company. He does the setting up of the frame and machine. His grandmother died and he needed to sell her setup. He's engaged to the owners daughter and says he would be in trouble if the boss found out he sold this. (I wouldn't have bought one from the store anyway. I would have kept looking until I found a used one, no matter the manufacturer.) The DVD he game me doesn't work but he says they will have a new one out soon. They are starting from scratch on the DVD because of upgrades, etc., so it may take a while.
I've searched the Internet for hours and can't find any help, yet. I'm going to keep searching. Maybe in all my reading I'll be able to figure it out. I just thought I would ask if there was anyone out there with first-hand information. Thanks for your rely. I'm looking forward to becoming an "expert" in long arm quilting. June :D