The great thing about buying on ebay is that they want satisfaction from the buyers. If you contact the seller and tell her what happened she should make some type of arrangements with you; rather it is a refund or money to fix the machine. I buy all the time and the sellers dont like to have a negative or neutral comment about them. Most sellers if you contact them first and let them know you are contacting them before you post your comments or contact ebay they'll do anything they can to resolve the problem. This one is totally due to her shipping it wrong. Good luck with it.