Pat, check this out,
https://discussions.apple.com/message/11843855?messageID=11843855]
https://discussions.apple.com/messag...ageID=11843855[/url]
it is an apple message board, you will have to sign up..and then post your question to them. i am sure someone can "talk" you through it. be sure to tell them you are new to computers so they will be clear in thier response. good luck!