Originally Posted by liondenise
I bought one item on etsy and the item didn't come for three weeks so I tried to contact the seller and no answer so I finally threatened to report them to etsy and ebay and only then did I get a response and the item finally arrived 2 weeks later - don't know if this was an isolated incident but I am not happy with etsy
I can understand your not being happy with that SELLER, but that should not reflect on ETSY in any way. Etsy is simply a venue, not a retailer. Their role is to connect the buyer and the seller. When you buy on Etsy, you enter into a direct relationship with an individual seller. It is only facilitated by Etsy.