how awful, I am so sorry, you should speak to them, they did not treat that speical quilt with more love, I don't keep a quilt on my bed due to my cat, and occaisonly the dog. my friends and daughter and grandchildren treat my quilts with great respect and have a speical closet just for these gifts of love. yes they do use them all there beds have a quilt on them and there changed out frequently , recently her g/f was abused and called my daughter the first thing she did was wrap her in one of my quilts. enough of my quilts.