View Single Post
Old 05-31-2011, 05:36 PM
  #33  
aliaslaceygreen
Senior Member
 
aliaslaceygreen's Avatar
 
Join Date: Dec 2009
Location: South Chesterfield, Virginia
Posts: 725
Default

Originally Posted by dljennings
Originally Posted by aliaslaceygreen
I work retail (custom picture framing) and when people tell me they want something framed as cheaply as possible, I have trained my staff to grab the lowest priced framing and say,

"This is our most cost-effective option."

There is a huge difference between CHEAP, which would suggest inferior workmanship and materials, (which we don't use) and a low priced, not particularly exciting, but well built frame/mat/glass combination!

We need to immediately 'reframe' the idea they want 'cheap'.
that is a very good way to handle it... because even when the customer says cheap... you don't want to be thought of that way.
Exactly! :mrgreen:
aliaslaceygreen is offline