I bought mine used about eight years ago and haven't had any problems with it. It's now over 20 years old because the parts are out of warranty. I try to have it serviced every year but that ends up being every two or three years! Where does the time go. I did have a part replaced this past year. The total cost was a little over $200 dollars but that included the yearly cleaning/servicing. My only complaint is the weight of it. I finally bought a smaller and lighter machine to take to class. It would be nice to have one of the new machines with all the bells and whistles but mine keeps chugging along and does everything I need it to do. I quilt smaller quilts on it but send bed-size ones to a longarmer.