Thank you all so very much for your advice. Some of these things I've already tried, others I had never heard of before! I do think I'll get a referral for physical therapy. I remember having that when I had a bulging disc in my neck years ago and it was very helpful. As a matter of fact, that is when I was told about the 'bad' arthritis in my neck! Someone mentioned lidoderm patches -- and I remembered I have a bunch of lidocaine patches that was prescribed for my lower back. They didn't help that problem very much, but I'm trying them on my neck/shoulder right now. I'm also going to try to lower my chair. I think it may be too high.
Again, thanks to all of you for taking the time to respond and offer your advice and encouragement. There are so many caring people on this board.