I really prefer Joann's fabric over Hancocks... having said that the one they put in my town is horrible. It is not a big store... the staff is just awful - I think only a handful actually do a craft of any kind - lots of guys in there too and not a single one seems to know the difference between a pair of scissors or hole punch....
I don't shop at LQS due to prices. I can't afford to pay double for a piece of fabric.
When I go to Joanns I just have to know what I want and not have to ask any questions... If I do, just ask a shopper instead lol. The staff is just worthless. I suspect that our store will fail within a year. It's a real shame.