Originally Posted by quilt-fanatic
Sorry but there isn't one close and I've just never had the need to go to JoAnn's. Is it crafts (like Michael's), is it fabric (like Hancock's)? Are the discounts better than anyone else's? Convince me I need to go.
Judging from the varied responses, it is probably true that the personnel in some stores are friendlier and more helpful than in others. JoAnn's has some lovely fabric, frequent sales and coupons that will come to you by both e-mail and snail mail if you sign up. The people who work at the JoAnn's in my city are unfailingly courteous and helpful, and I have seen them keep their patience with customers that needed a swift kick out the door. froggyintexas