hi margie, i wasn't sure what a call center was either until i got this job. some call centers are for sales calls (the ones everyone hates) lol. mine is strictly customer service, mostly for military families, both active and retired. i love it. talking to the people who are deployed is amazing. they are so young and since my son in law is in iraq, it makes it very special to be able to visit with other deployed people. i always tell them to be careful over there. i am old enough to be their mom or grandma and every time i say "be careful over there" even the crusty sergeants laugh and say "yes ma'am".
i feel very fortunate to have such a pleasant job with good benefits. i know a lot of us are suffering in the present economic situation. so i feel doubly blessed even though the pay isn't the best and i still am on a very tight budget. i wish for every one of you who are looking for jobs to find a job you enjoy as much as i enjoy mine.