been there, done that. i have 2 dead ones given to me that i attempted to repair. no go. however, the one that i purchased for myself has not given me any problems. this is a great machine, but i think there were a lot of lemons with this model sent out into the market. love mine, but since i have progressed in my sewing competency, i'm ready for something more substancial. i really want a janome quilting machine. :D