I placed an order on Friday and received it - in upstate NY - today! Included in my package was a free FQ and a handwritten note. The note thanked me for my order and said that as one of the fabrics I ordered 2 1/2 yards of had 2 2/3 yards on it, they sent the extra rather than cut it off. Only an extra 6", I know, but I've been to stores that would either ask if I wanted to buy the extra or cut it off & put it in a remnant bin.
I am definitely impressed!