Originally Posted by shaverg
There is also a custom quilt layout. I have not tried. That may be the one you will have to work with.
I will say it sometimes gives me a headache trying to figure it out. But all in all it really good. I have emailed tech support occasionallyand get a response really quickly. They also have a good forum online.
Hope this helps.
I have the EQ5 and there is a phone mumber in my books that I called and talked to someone when I had a question. You might look for it. Mine came with a thin book that was an overall view and I think I found it inside the back cover. Not the manual itself. I also have had the same problem. If you find a solution I would love to know!!