Originally Posted by Rachelcb80
Originally Posted by tutt
I'm feeling your pain. I bought a 820 and mine is skipping stitches and eyelashing, but hoping I've resolved the eyelashing issue. I did a search on some Bernina groups and skipping stitches seems to be fairly common. I'll be watching to see what responses you get.
I'm sorry you're having trouble with your 820 too. Like you I've read quite a bit online and seems these are common problems. Very disappointing for a machine with a price tag like these ones have. Doesn't seem anyone gets much help from their dealer either. Almost like they're trying to pretend the problems don't exist. I really, really regret purchasing this machine and wish I'd have gone with the Janome Horizon, for less than HALF the cost. :(
So have you gone into your dealer, stood in front of the owner, and had your say yet....