I had placed an order with Rugs USA even though I couldn't find a coupon code anywhere. Their prices are great so I ordered anyway. Then I opened my Quilting Board last week and lo and behold they had a coupon code on the front page. I emailed them and kindly asked if I could get the discount on the rug I had ordered. They emailed me back with the amount they credited back to my account. Wow! I was doing the happy dance. Thought I should share when Customer Service is so important.