What a nice tour! I read every employee has to make a quilt. That is a smart move on their part. One time I called about a question I had about one of the Go dies. The customer rep walked over to the Go that was set up and used the same die right then. She saw what I was asking about and answered my question. She said every customer rep had access to all the products right there with them.
I've heard nothing but good about the company. I love my Go!