Originally Posted by BabyCakes
I do this all the time.
me too, and it has ALWAYS worked for me. I have been preaching this for years. Nothing against foreign people, but unless I have a VERY simple question, they don't understand me and I don't understand them. ( and especially DH who is a little deaf can not understand them)
Any company where a US rep answers the phone immediately get big points in my book.
edited to add, I once called a hotel chain early in the morning and spoke to a delightful lady in IRELAND - now that kind of outsourcing is alright with me!!