We never had much of a problem getting a cutter when our Walmart had fabric. Had to ring the bell and wait a few times,but I just looked at patterns or something. Then they took out the department and offered shabby pre cuts.NOW,Hallelujah,they are re installing a full fabric department,and I am so glad I will not complain about waiting a few minutes!!!!But waits were aways short,so I understand being frustrated if it is a long wait.