Pay attention to your sent items box too. I got rid of mine last night. Also, this is a pain in the rump. I had a problem opening my email on my computer so I went directly to my server and downloaded my emails. It downloaded EVERY EMAIL FOR about a year. You can only delete 50 at a time. It took me days to get rid of them. Even if I had already opened and deleted them, they came up. Good old embarqmail.com. LOL