I have moaned about this before, so sorry to continue: I bought a Pfaff that won't talk to the computer and I'm told I need to spend $2500 to update the software so that it will talk to the computer...I'm reluctant in case I am still in the same position after spending even more money. Therefore, my advice is to make sure that there is more than one way to transfer the information from the computer to the machine. Then you have some chance that one of the methods will work consistently. Check out how much the accessories cost - some brands are much cheaper than others.Also make a comparison as to cost of repairs and if you can do minor repairs or maintenance yourself and are not required to pay for extra services etc.good luck with your selection.