Old 07-04-2011, 07:16 AM
  #10  
LucyInTheSky
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Join Date: Sep 2009
Location: Seattle
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Originally Posted by ckcowl
i would contact the dealer again and really insist on training-instruction.
it is an investment- and you should receive (as part of the purchase) free instruction to learn to use your set up- if the dealer does not satisfactorly provide customer training contact Thin Lizzy (home office) and report your problem.
they do have good customer service who can talk you through some problems over the phone- they may even send someone else to you depending on availability in your area.
there is no sense putting out that much money to have a dust catcher because you did not recieve proper training- but you need to be the one to initiate-- (they) can not know you need help if you do not contact them.
Yes, you are absolutely right. I tell my students the same thing - I don't know if you need help unless you tell me. Thank you for the kick in the butt!
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