Hi Melissa,
I know how frustrated you feel about trying to see QNN on dial-up. I was the same, just got DSL & have been glued to it now. Tell your MIL to run her cursor over the controls under the little window up in the right corner where she is watching the stream, if she clicks on "full screen" she will get a much larger picture to watch, when she wants to go back to the little window she just hits esc(escape) on the upper right of her keyboard. It will take her back to just viewing the little window again. Hope you can get your own high speed soon and start enjoying being able to watch anytime you like. Regards.....Betty 8)