I definitely order a fair amount from them, partly because they always sent a catalogue, and I could show it to my quilt group, some of whom don't have access to a computer.
Yes, we have had a few 'cancellations' at times, but I just placed an order online on Monday and I definitely noted that it stated the fabric was in stock.
My biggest problem now is that they aren't sending catalogues overseas any more. They have said that they hope to again in the future, but in the meantime, they are not likely to be getting much from me in the way of orders because we like to choose from the catalogue. I have tried the online catalogue and it's laughable - would take forever to look at every page and then read the descriptions/prices etc.