Our agent had ME call the insurance company (Farmer's Insurance Group) and make the claim so the adjuster could call us. What is the agent good for then? DH talked to the adjuster and was told no it would not be covered, not even the damage to the floor and foundation by removing it to replace the line. We have used the same insurance company for the last 30 years. Not one claim on our homeowners. We will be looking for the cheapest coverage we can find, forget the down home always available agent nonsense.