Our Joann's does have a restroom and as far as I know it is a public one. However, Hancocks tried having a public one and then they later put u p a sign saying no public restroom. Then they changed it again so you had to ask the cashier for the key. I pretty much don't shop anywhere there isn't a restroom. I can't shop and need to go. I only go to the Mall when there is something I need that I can't find anywhere else, but I know where the restrooms are. Thank goodness the fabric shops are not in the Mall tho cause the RRs are few and far between.