Good for you! I refused shipment once on a curio cabinet that I scoured the internet for, when it arrived there was a huge tear in the box, I made the driver undo the package and I saw that a door was off and the glass was cracked. I sent it right back. I had no trouble with my refund.
Sometimes it is hard to believe that something can come so beat up.
I wish you happy sewing adventires when your machine arrives intact!