THIS WAS MY REPLY TO THE ABOVE POST...GOT LOST WITHIN THE OTHER POST!
I can see while the machine is under warranty, but after that, I think I would find a reliable machine shop to go to have your machine serviced. I can't believe that a dealer cannot be allowed to service one's machine if the customer wants him to do so.
What happens if one moves to a new location...must they now buy a new machine?????