Oh man Terri sorry to hear about that. I had that happen about 8 months ago. The hose just BLEW right off the toliet, I ran up and Bob ran down to the shut offs, oh and it was at 4:45 in the morning just before we left for work. Had it waited 20 more mintues I would have had a new bathroom, kitchen, blah, blah, blah, because the kid slept right through the commotion and had no clue. :lol: I agree stupid plastic, we now have a metal hose.