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Old 07-17-2011, 06:34 PM
  #14  
COTOCOTI
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Join Date: Jun 2011
Posts: 10
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Thanks guys!!! I figured it out. The lever where the bobbin case sits was not low enough. It must have somehow bent up when it jammed. So I put it down and the bobbin case is staying in place and is definitely not as loud!! I do have to buy a new bobbin case though because the needle hit it so hard that it left a hole on the edge, where the thread is catching now!!!
I found one at Jennys Sewing Studio. I have to say she definitely has a quick email response time for any questions. Not like Singer themselves!!! I called them and was on hold for over a half hour. I emailed them and they never responded either!!! Ugghh I figured they are a big enough company they would have good customer service! Anyways, check out her website. Just her response time alone for a question on the part was impeccable!!!
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