In response to the OP's question, you don't say when exactly you placed your order last week, but their website says they ship within 3 days of receiving an order. Then allow another 2-3 days for First Class or Priority mail to reach you. That's 6 days and that assumes they had everything in stock (or don't hold shipment for full orders). Call if you feel it's necessary, but I'd give it more time if it were me.