Each Hancock Fabric management is different. Some don't want the extra hassle of the coupons so will have the line, our system isn't set up yet to take the coupons right now or something similar. Email Hancock Fabric with store location and ask if other coupons are accepted. I did and got an response that yes the store will take the coupons. Take that email with you. It's magical how their system will take the coupons then.