It sure is annoying when our tools don't work when we need them to! So glad you were able to find a solution, lol. I know you will enjoy your new machine until the time comes for another change. I'm not very familiar with the Elnas, but agree w/ you on the benefits of a machine made of metal components. A large part of the reason I bought my Bernina was the dealer - close by and great to work with. Only later did I realize how much a solid machine is worth!
I'm looking forward to hearing about/seeing what you creat with your new machine. Hope you & Roy are well!