Below is the response that I just received back from HGTV
"Hello and thank you for sending us your email with the subject:
Encountered a Technical Problem
We also appreciate your taking the time to write to us. Allow us to explain how your email submission is handled and what to expect.
If you selected Website Suggestion, Programming Suggestion or General Comment from our web form, your email has been automatically routed to the inbox of our Programming and Website teams based on the topic you selected. This is our note, on their behalf, to say THANKS! for sharing your feedback with us. While additional emails will not be forthcoming from us regarding your suggestions and comments, your feedback plays an integral part in the planning of future web site projects and programming events.
If you selected Website Question or Programming Question from our web form, your email has been routed to our Customer Relations group to research a response. Customer Relations will assist with your specific programming and web site questions as quickly as possible. Additionally, feel free to visit our HGTV Message Boards and post your question on the "Talk to HGTV" board where our resident community gal Abby can assist you as well.
In closing, thank you again for your interest in HGTV and for visiting HGTV.com. We hope to also see you on the HGTV Facebook page with our other fans who are talking about HGTV shows, hosts, sweepstakes and much more.
Have a wonderful day!
Best regards,
HGTV Viewer Relations"