Originally Posted by kathy
did you totally rethread? take the spool all the off and start brand new, be sure you don't miss any of the guides and be sure the foot is up so that the thread goes into the correct groove of the tension guides, pull the bobbin thread up, hold it and try again
good luck
i agree you need to take the top thread completely off the machine and re thread it sounds like it is not in top tension correctly or not in the take up bar sometimes my thread jumps out of the take up bar good luck