I sent you a PM.
You may have to put your disk that came with your scanner back into your hard drive, and try running it again, then the computer may tell you that you already have a version of the scanner on your computer and then you would have to delete the old information for the scanner and the disk would then put that information back into its' place. Sometimes my computer does that, somehow it just doesn't recognize the program anymore.
That is how it works on my system, and hopefully this will help you.