Sandraa - I too am having the same issue - feed dogs will not drop on my Juki TL 98e. I have used it on a frame for quilting for several years and suddenly the stitches on the backside of my quilt were a mess. I finally took the machine off the frame cleaned and oiled and did some test sewing. It sews perfectly except -- the feed dogs won't go back down. I recently moved to rural Alabama and am not aware of any Juki dealers in this area. I would love to talk to your repair person. If you would let me know how to contact him I would greatly appreciate it. Any others suggestions are appreciated. - Alice