I just paid 100.oo to have my Janome 10001 serviced, I get it back and it makes this funny noise and there is a weird wire sticking up down by the bobbin, Why I don't believe that was there before. So I take my machine to my Janome dealer and I have a broken bobbin case, 42.00 later. yikes!!
so I guess by all rights I should of taken it back to the guy that serviced itfor me, for him to make the correction. But he always makes you feel like you broke it, or really stupid.
So when I asked for them to pay the 42.oo she said no you should of brought it here first. and they would of said the machine was fine when it left here. and I still would of been out the 42.00. So I guess lesson learned.So make sure you get your machine back in good working order. If I would of tried it at the store, I would of questioned the noise.
Sorry this got a bit long.