Originally Posted by Love2Quilt

A friend of mine sent a beautiful baby quilt to the long arm quilter to have it done. This quilt is for her soon to be grandchild. Upon receipt of the quilt, the quilt is so badly quilted that it she cant give it to the new grandchild. When the quilt was given to the quilter it was perfectly square(the quilter commented on that). It has pinwheels, appliqued animals and shashing. The sashing since being quilted is no longer straight, the applique animals are puckered, the quilt is no longer square. As a fellow quilter I couldnt believe the condition it came back in. So my question to you is. Should she ask for the money back from the quilting. I say yes. Should she ask for the money that it is going to take to replace the fabric? What would you suggest she do?? Thanks