Originally Posted by hmay60
Ask for her money back. Take out the quilting, will probably take a while. And have it quilted by someone else. Or ask the long arm quilter to remove the quilting.
I think I would take the quilting out myself rather than ask someone whose work I hated. Just my humble opinion. You can just do it like Nancy Zeiman teaches, just cut every third thread on the back, and pull on the front thread.